Welcome to Havenly Escape! We're thrilled to have you here and excited to share a little bit about who we are and what we do.
At our core, we're a team of real estate professionals who are passionate about helping property owners earn income from their properties while also providing travelers with amazing accommodations at affordable prices.
Our mission is simple: to create a seamless and profitable experience for both property owners and travelers. We work closely with property owners to ensure their properties are well-maintained and generating maximum income, while also providing travelers with clean, comfortable and affordable accommodations in prime locations.
We understand that as a guest, you want to feel safe and comfortable in your temporary home away from home. That's why we have a team of dedicated professionals who ensure that each of our properties is properly cleaned and maintained before your arrival. We also provide 24/7 support for any questions or concerns you may have during your stay.
We believe that a great vacation starts with great accommodations, and that's what we strive to provide for all of our guests. We're committed to delivering the highest level of service and quality, and we're always looking for ways to improve and enhance the guest experience.
Thank you for choosing Havenly Escape for your next vacation. We look forward to helping you have an unforgettable stay.
Yes, we have a flexible cancellation policy that varies based on the property and length of stay. Please refer to our website or contact our customer service team for specific information regarding our cancellation policy.
We take the safety and security of our guests very seriously. Our properties are equipped with secure locks, and we have 24-hour customer support to assist with any security concerns. We also conduct background checks on all guests before accepting a reservation.
Our properties vary in amenities, but many include fully equipped kitchens, Wi-Fi, cable TV, Hotel-style toiletries, fresh linens, a dedicated work space, and self-check-in. Please refer to our website or contact our customer service team for specific information regarding our amenities.
We have a dedicated maintenance team to handle any issues that may arise during a guest's stay. Guests can contact our customer service team 24/7 to report any maintenance issues, and we will work to resolve the issue as quickly as possible.
Our properties attract a diverse range of guests, including travelers, business professionals, families, and individuals relocating to a new area. The length of stay varies based on the guest's needs, but our average stay is around four nights.
Our professional cleaning team inspects and cleans each unit after each stay to ensure it is in pristine condition for the next guest. If a guest stays for an extended period, we offer weekly cleaning services upon request. We take great pride in providing clean and well-maintained properties to our guests to ensure a comfortable and enjoyable stay
We're excited to welcome you to our property and provide you with a memorable and enjoyable stay.
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